STEWARDSHIP AT YOUR SERVICE
Client Care & Support
From styling consultations to delivery tracking and care guidance, our atelier concierge is at your service.
Frequently Inquired Guidance
How do I verify the authenticity of my SAAJ creation?
Each precious metal creation comes with an authentic SAAJ hallmark certificate and serialized invoice verified by our gemology team.
Can I customize ring sizing or mangal sutra length?
Yes. You may initiate a custom commission request via our WhatsApp concierge or specify sizing adjustments in your order notes during checkout.
How do I care for fine jewellery and decorative brassware?
Store jewellery individually in the provided velvet keepsake boxes away from direct moisture, perfumes, and sprays. For brass objects, gently polish with a dry microfiber cloth to preserve the natural patina.